iPad not syncing with Charge 2 - Fitbit Community

iPad not syncing with Charge 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

Fbnancy

1 0 0

Ipad is no longer synchronized with my Fitbit charger 2. Looks like it began when system maintenance began How do I get it reset?

Moderator edit: updated subject for clarity

Best Answer

1 REPLY 1

AlvaroFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

21707 933 5830

@Fbnancy Welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

Let me help you with your Charge 2 not syncing with your iPad. You can try the following:

Go to your phone's bluetooth settings and remove all devices listed there.
Restart your phone and restart your device.
Check that no battery saving app/feature on your phone is affecting your Fitbit app.
You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer