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iPhone Xr doesn’t work notification

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‎05-06-2019 11:21 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

‎05-06-2019 11:21 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

Hello, I have iPhone Xr and notification with charge2 doesn’t work. Fitbit app doesn’t work good, synchronization is’t work often.

Aneta

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‎05-07-2019 08:18

‎05-07-2019 08:18

@Anetaaa Welcome! It's nice to have you on board!

 

I will assist you with your Charge 2 notifications on your iPhone XR. Lets refresh the link between them by going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this follow these instructions to troubleshoot the notifications.

 

Let me know how it goes.

Alvaro | Community Moderator

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