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incorrect time

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‎05-20-2019 13:08 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

‎05-20-2019 13:08 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

can not correct the time of day

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‎05-20-2019 14:17

‎05-20-2019 14:17

Welcome to the forums!

 

First off do a restart in some cases that will fix it.

Restart

 

Change time


If is does not help:
On the computer: Go to the Dashboard and click on the gear and choose settings from the drop down. Scroll down to time zone Change it to a different one. Sync it. Go back in and change it to the correct one and sync again


Phone: Click on account upper top right looks like an envelope. Scroll down to advanced settings and do the same as above

 

Hope to see you around the forums!

Community Council Member

Wendy | CA | Moto G6 Android

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