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syncing

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my fone has decided it can't find my fitbit device, any ideas folks

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I've also had this problem before.  Here is how to resolve it:

1. Plug your charger into a wall socket.

2. Place your Fitbit onto the charger and make sure the little metal prongs line up.

3. Press on the left "button" for 8 seconds.  You should see the display disappear and a loading bar light up.  Shortly after that you will see a smiling face.  

4. Try to sync again.

5. Expect to have to repeat this occasionally.

 

Good luck!

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I've also had this problem before.  Here is how to resolve it:

1. Plug your charger into a wall socket.

2. Place your Fitbit onto the charger and make sure the little metal prongs line up.

3. Press on the left "button" for 8 seconds.  You should see the display disappear and a loading bar light up.  Shortly after that you will see a smiling face.  

4. Try to sync again.

5. Expect to have to repeat this occasionally.

 

Good luck!

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sorry, its late but it worked very well, thank you once more x 

 

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