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001 code on my Inspire HR

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‎06-02-2019 18:32 - last edited on ‎06-03-2019 11:06 by Moderator Alum

‎06-02-2019 18:32 - last edited on ‎06-03-2019 11:06 by Moderator Alum

Bought my Fitbit Inspire HR about a month ago and now I’m getting this weird 001 code. I’ve tried restarting the device 3 times and it’s still not working. What’s the deal? 

 

Moderator edit: Subject for clarity

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3 REPLIES 3

‎06-03-2019 00:48

‎06-03-2019 00:48

Hi @juand751  Ive flaged a moderator to come and help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-03-2019 07:19

In response to NellyG

‎06-03-2019 07:19

Thank you!

Thanks,
Juan D.
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‎06-03-2019 11:08

In response to juand751

‎06-03-2019 11:08

Hey @juand751 nice to see you around. Smiley Happy Thanks for the help @NellyG.

 

Thanks a lot for trying those steps to help your Inspire HR. Since it didn't work, I'd recommend wait until you get the information from our team, as I've requested them to create a case on your behalf. You should soon receive an email from Customer Support. 

 

Let me know if you have questions about it.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

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