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2 fold issues

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‎06-20-2020 14:36

‎06-20-2020 14:36

The first: on the screen of the fitbit it says the link to set up.  I hve already charged it but it doesn't show how many steps I have done in the hours I have had it on.  

The second:  on the dashboard it says device not paired.  One of the first things I did was to download the app.  It took long time to go to its dashboard.  As far as I can tell followed all the instructions.

 

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‎06-20-2020 15:27

‎06-20-2020 15:27

Hi, @katePhelan , can you please let us know what phone you are using for the set up?  There’s always someone here to help.

 

Welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

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‎06-20-2020 15:36

In response to Julia_G

‎06-20-2020 15:36

Thank you Julia_G its an android LG5

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