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A few issues..

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‎06-18-2019 17:55

‎06-18-2019 17:55

I purchased my Inspire HR on May 21, and I'm now having a few different issues. The battery notification comes.on at about 50% saying it's low? 

It's terrible for syncing, it takes a few tries and for what seems like forever.

Also, it randomly starts connecting to my phone as if I'm connecting to do an exercise. This has happened 2-3 times.

I've tried the tips for the battery issue and it hasn't seemed to help. 

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‎06-19-2019 02:13

‎06-19-2019 02:13

Hi @Jazziebot  What phone are you using? Is it on the Supported Devices List?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-19-2019 07:37

In response to NellyG

‎06-19-2019 07:37

I'm using a Google Pixel XL. It shows it is on the list of supported devices. 

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‎06-20-2019 01:47

In response to Jazziebot

‎06-20-2019 01:47

Yes, it should work with that phone. Try the suggestions in THIS Help Article on syncing issues amd seenif there is anything there that helps you. If nothing improves your syncing please  ome back again.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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