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All day sync

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‎07-25-2020 14:36

‎07-25-2020 14:36

So basically without all day sync it renders my inspire hr useless for working out. Even my exercise stats are unviewable. Guess it’s time to get a better tracker. After all the issues it won’t be a Fitbit.

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9 REPLIES 9

‎07-25-2020 14:49

‎07-25-2020 14:49

I believe Fitbit made all day sync the default without a switch to turn it off. Whenever I check my app I find that my units have synced at least within the last hour.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

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‎07-25-2020 15:10

In response to wtksk8r

‎07-25-2020 15:10

Yea I had that before the last update. I managed to get on line and access my info there it wouldn’t sync details to my phone. The website shows it tracked about 1/2 of my run today missing about a mile or so. Don’t think it’s a phone issue as I have no problems with other things. So now I don’t trust it for accuracy

Sent from my iPhone
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‎07-25-2020 15:23

In response to Jce223

‎07-25-2020 15:23

Besides when I want to see my stats while I’m out it gives me them when it wants to lol

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‎07-26-2020 11:05

In response to Jce223

‎07-26-2020 11:05

The option to disable all day sync has been removed from the Fitbit app on the phone.

This is so the Fitbit servers and the app will stay updated.

 

Yes I realize a few people still want to be able to turn off all day sync, but this is no longer possible.

 

If you are having sync issues, it is not because of this option being removed.

 

As for real time stats on the app, this has never been a part of all day sync. 

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‎07-26-2020 11:12

In response to Rich_Laue

‎07-26-2020 11:12

Played with my phone for about an hour and found if I disable it going to sleep it will stay synced. Appears when it’s running in the background it doesn’t sync. Which I thought was strange. I think it’s an apple issue. But it’s funny I never had an issue before the last update

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‎07-26-2020 13:10

In response to Jce223

‎07-26-2020 13:10

And a big nope .. went out this afternoon for a quick hour. Would only sync when I forced it. WiFi off connected through Bluetooth. Still not ya... tired of playing going out to find something that works for me.

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‎07-26-2020 16:10

In response to Jce223

‎07-26-2020 16:10

Is it possibly the terminology is wrong? Instead of acting like all day sync. Maybe it’s all day connected . I still have to sync it manually

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‎07-28-2020 13:46

‎07-28-2020 13:46

Agree - the all day sync and real time feedback is what I liked.  Feel like this has removed the value of Inspire HR.

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‎07-28-2020 14:00

In response to Elby66

‎07-28-2020 14:00

EXACTLY THE REASON TO WEAR ONE REAL TIME STATS WHEN I WANNA PUSH FOR THAT EXTRA 1000 FEET WELL YOU GET IT ... I DONT THINK MOST DO

 

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