App display issues

[FJM123456]

I have entered my food the last few days and have had issues. 

1. It didn't add properly

Like 1+1=6 instead of 2

2. When I do enter the food, it is not displaying it on the app summary page.

This has been fine up until the last 3-4 days so not sure what to do. 

[SunsetRunner]

Hello @FJM123456 

Unfortunately this is currently a known issue happening within the Fitbit App. I’m unaware on when this issue will be resolved. Hopefully soon. 
😉 I understand this answer was not what you were hoping for but I do hope it does at least give you an answer to what’s currently going on. There is also issues with calories input/output as well among other issues in the food category of the app. 

[FJM123456]

Thank you.
No not what I wanted to hear but at least it isn't something I have done.

What are the issues with the calories counting?

[SunsetRunner]

I’m not totally sure to be honest @FJM123456  But with that said some individuals are having success with uninstalling the Fitbit App,, restarting their phone then installing the Fitbit App again. It’s worth a shot….give it a try. Hopefully you’ll be one of the luck ones. 😉 Let me know how it goes

[FJM123456]

Thank you, i will!

[SunsetRunner]

😃 awesome let me know how it went @FJM123456 

[FJM123456]

I uninstalled, restarted the device and it seems to have worked!

The calories are adding up correctly and displaying on the summary page.

Thanks for your help! I had thought of that but it was a last resort just
in case.
Thanks!

[SunsetRunner]

Woohoo @FJM123456!! I’m thrilled that worked out for you! 😃 I’m happy I could help. Enjoy the rest of your week and as Always Happy Stepping!

[FJM123456]

Thanks you did.
You too!