05-30-2022
13:36
- last edited on
12-18-2022
22:22
by
MatthewFitbit
05-30-2022
13:36
- last edited on
12-18-2022
22:22
by
MatthewFitbit
I have entered my food the last few days and have had issues.
1. It didn't add properly
Like 1+1=6 instead of 2
2. When I do enter the food, it is not displaying it on the app summary page.
This has been fine up until the last 3-4 days so not sure what to do.
05-30-2022 15:55
05-30-2022 15:55
Hello @FJM123456
Unfortunately this is currently a known issue happening within the Fitbit App. I’m unaware on when this issue will be resolved. Hopefully soon.
😉 I understand this answer was not what you were hoping for but I do hope it does at least give you an answer to what’s currently going on. There is also issues with calories input/output as well among other issues in the food category of the app.
05-30-2022 16:06
05-30-2022 16:06
05-30-2022 16:14
05-30-2022 16:14
I’m not totally sure to be honest @FJM123456 But with that said some individuals are having success with uninstalling the Fitbit App,, restarting their phone then installing the Fitbit App again. It’s worth a shot….give it a try. Hopefully you’ll be one of the luck ones. 😉 Let me know how it goes
05-30-2022 16:20
05-30-2022 16:20
05-30-2022 17:23
05-30-2022 17:23
😃 awesome let me know how it went @FJM123456
05-30-2022 17:53
05-30-2022 17:53
05-30-2022 17:56
05-30-2022 17:56
Woohoo @FJM123456!! I’m thrilled that worked out for you! 😃 I’m happy I could help. Enjoy the rest of your week and as Always Happy Stepping!
05-30-2022 17:58
05-30-2022 17:58