01-24-2021
23:02
- last edited on
01-26-2021
06:16
by
JuanJoFitbit
01-24-2021
23:02
- last edited on
01-26-2021
06:16
by
JuanJoFitbit
Hey!
Just set up my new Fitbit inspire. I like to track my heart rate when I’m exercising because I have a condition.
When I log onto my Fitbit app and select my Inspire, I go to apps then all apps but the all apps selection is blank? I can’t add anything like heart rate 😕
help please! Thank you 😊
Moderator edit: format
01-25-2021 03:25
01-25-2021 03:25
Hello @Becca_1995 and welcome to the Help forums. You say that you bought an Inspire. The Inspire doesn't monitor hear rate. It doesn't have the hardware. If you want to have a tracker from the Inspire family, you should return your Inspire and get an Inspire HR or an Inspire 2.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
01-25-2021 04:41
01-25-2021 04:41
Thank you Laurie!
I contacted Fitbit live chat this morning who told me this! I didn’t know but I’ve switched back to my Fitbit charge 2 for now! Shame really because my Inspire is a gorgeous colour and so light!
Thank you for your reply and help 😊