help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Asking for solution

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-23-2022 23:50 - last edited on ‎12-18-2022 22:51 by Fitbit Moderator

‎02-23-2022 23:50 - last edited on ‎12-18-2022 22:51 by Fitbit Moderator

  • I have been using Inspire 2 for two days. However the bpm and the sensor light isn't working at all.
  • Can I get any replacement if it is spoil?
  • How to unsubscribe Fitbit Inspire 2?
Best Answer
Labels:
0 Votes
2 REPLIES 2

‎02-24-2022 09:59

‎02-24-2022 09:59

Hi @Kristy_123  welcome to the community forums! Where did you purchase your Inspire2? If you got it from an authorized retailer, it comes with a warranty. To get you started, click to go to the Inspire 2 area to find the user manual and related articles. Unsubscribe or remove it from your account?

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎02-24-2022 14:45

‎02-24-2022 14:45

@Kristy_123 one feature of the Inspire 2 is that you have the option to wear it on your wrist or on a clip. If it is set to wear on a clip, the heart rate monitoring will be turned off and the green lights won't be on.  

 

To check this, press and hold both buttons on the sides of the device. You'll get a list of settings. Swipe up until you get to the last one. It should say "On Wrist". If it says "On Clip", tap on that and change it to "On Wrist".

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 3, Inspire 3, Sense | Android

Best Answer