Black screen Inspire 2

[AmandaPH]

My Fitbit inspire is showing a black screen, it is synced with the app, logging my steps but the screen in blank. I have tried all things suggested multiple times. Please help!!!

Moderator Edit: Clarified subject.

[6manva]

I'm currently experiencing the same thing. Would love an answer.

[AmandaPH]

Hello,
I phoned the helpline and they asked me to go through all the same steps. As my phone would not reapongnandnosnoutbofnwarrently they offered me a 35% discount on the purchase of a new Fitbit.

Sent from my iPhone

[abm9]

I’m having the same issue. Very frustrating!

[Adijaloree]

Even I am having same issue from last 15 days. 

[AmandaPH]

I contacted the help line. As my watch out of warranty they offered me a 35% discount off a new purchase.

Sent from my iPhone

[YojanaFitbit]

Hi everyone.

Welcome to the Community Forums. Thanks for the details provided in your posts about the issue with your Inspire 2. 

In case that you haven't do so, please restart your Inspire 2 as suggested in this help article: How do I restart my Fitbit device? If that doesn't work the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

I've seen that some of you have already contacted our Support Team after posting here to report this issue. Please stay tuned to your inbox, someone will reach out to you soon.

Hope that helps.