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Blank Screen, not charging

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‎11-21-2019 02:17

‎11-21-2019 02:17

My Inspire HR has stopped charging. My app says that the battery is full but the screen is blank and it wont sync to anything. I have tried all of the suggestions Fitbit emailed me but none are working. The watch also keeps vibrating every few seconds. 

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‎11-22-2019 11:03 - edited ‎11-22-2019 11:05

‎11-22-2019 11:03 - edited ‎11-22-2019 11:05

Nice to see that you're digging into the Forums @Sibhvon, let me give you a warm welcome to our Community. 

 

Thank you for all the steps that you've tried to troubleshoot your Fitbit Inspire HR. I've checked with our support team and apparently they already took your case under their wings. You did a great job contacting them. Please keep an eye in your email inbox, you'll get some information about your case shortly.

 

Let me know if you have questions about this. 

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