Fitbit HR Inspire not responding

[Tammey48]

My fitbit HR inspire stopped responding. I've restarted it several times and it only vibrates. I've also charged the battery. Nothing has helped so far. Any suggestions?

[NellyG]

Hi @Tammey48  thanks for reporting what you have tried. I have flagged a moderator to come and help you.

[Tammey48]

I have tried restarting it several times but it won't power off. It only vibrates after a few seconds. I also left it on the charger overnight to see if it would sync , but it still wouldn't respond this morning. 

Thanks Tammey

[JuanFitbit]

Hi @NellyG , nice to see you around. Thanks you for notifying us about this situation. 

@Tammey48 , a warm welcome to the Community! Thanks for letting me know what you have performed! As you already tried the recommended steps, I've informed Support! The'll be contacting you via email very soon! 

Please let us know, how the case goes!

[Tivvy23]

Im having the same issues.

It has not synced in days.  Ive had 3 different fitbit and this one seems like the most troublesome

Can anyone help me?

[Tammey48]

Mine has started working again. I put it on the charger for 24 hours and it
must have updated or something, but its working now.
Don't know if this will work with yours, but may be worth a try.

[YojanaFitbit]

Welcome to the Community Forums @Tivvy23. It's great to see you again @Tammey48.

Thanks for reporting that your Fitbit is not syncing with your device, please confirmed that you've tried the suggested steps here:  Why won't my Fitbit device sync? As you mentioned that you have had other Fitbit devices, make sure to remove from you Fitbit account any other Fitbit watch or tracker that is not in use.

@Tivvy23 It's glad to know that you're back on track. I'm sure that something that you did helped to your Fitbit to properly connect. Please feel free to come back at any time, our desire is to take care of each one of the members of our family. 

Have you checked our Discussions board? If you're into Fitbit and fitness you may enjoy other users' comments. Check this board  Looking for Fitbit Friends? Find some here! And have some fun interacting with other users! 

Keep stepping around in the Forums!