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Can't change face and can't sync after reinstall

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‎09-25-2020 15:16

‎09-25-2020 15:16

I have used the app with Alta before and now with my new Inspire. It worked well, so when I tried to change face, it would go into a loop after selecting the face I wanted. In order to solve the issue, I have uninstallrd/reinstall the app in an attempt to update the app. After reinstalling the app, I can no longer sync it with my Inspire because it has a new GPS setting that needs to be enabled. When I enable it though, it takes me to a window with a list of apps where the fitbit app cannot be found. I never had this issue with the previous version. Please help me solve this issue with troubleshooting steps and then hopefully the face will be updated. 

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‎10-01-2020 19:14

‎10-01-2020 19:14

I recently had this issue while syncing with an Amazon tablet. Try using another device to change the clock face, as it worked just fine when switching to the Galaxy A20.

Pear
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