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Cannot add apps from Discover on Inspire HR

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I logged in and out of my account and all my apps disappeared. I cannot get sleep and heart rate back. It simply doesn't let me add as the add button is greyed out. 

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@Normhel A warm welcome to our Community!

 

Let me help you with your missing apps. This is odd. Do you see your Inspire HR linked to your account. It could be that you used a different email to log in, this will create a new account which will be empty. This would explain why you aren't seeing on your account. Check the email address used when logging in. Also when you log in make sure that you use the log in option instead of the Join Fitbit as the latter will create an account. Finally please log out, restart your phone and log back in. If you can please share a screenshot of what you see on your account.

 

Let me know how it goes.

Alvaro | Community Moderator

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Doesn't work I'm afraid. I'm logged in and synced. Only have one email address. Logged out and back in, turned phone on and off. Removed app and re added. 

Screenshot_20191230_142305_com.fitbit.FitbitMobile.jpg

Screenshot_20191230_142314_com.fitbit.FitbitMobile.jpg

Screenshot_20191230_142325_com.fitbit.FitbitMobile.jpg

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