Only 4 months since I bought it and every clock face locks up the whole Fitbit Inspire HR. This is now the 5th time since purchase and 2nd time reporting. "DAN" was not helpful, only reiterating that it is a known issue. He rould not get a supervisor for me and broke off our conversation. They know about the issue, and using the "excuse" that they are working on it and offer no refund or even an exchange. They'll send you dn email, though, just to say, "hey! We really understand and feel for you but suck it up because it's s known issue and there's nothing we can, or will, do for you."
My husband and I have just brought our last Fitbits. We will NEVER buy another tracker from this company again.
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