Connected GPS

[cath1971]

Hi all,

anyone know how to switch on gos when walking as it doesn’t show even though it is switched on on the device I’m using iPhone XR 

when I go to setting there is nowhere to switch it on and within walk it says gps will not be switched on 

[LZeeW]

@cath1971   Auto-recognition (SmartTrack) is not GPS connected.  If you want to do a GPS connected activity, you need to use the Exercise app.  This Help article will help you set up and customize your Exercise app.

[cath1971]

Thanks for your reply .

i have used the exercise on my device but it does not work with gps even when my phone is close and gps is switch on on the device 

[LZeeW]

@cath1971   Your iPhone XR is fully compatible with the Fitbit app.  I am at a loss to understand why your your GPS doesn't work.

Here is a link to the Inspire HR Manual.  Tracking with the Exercise app is discussed starting on p 32.  Verify that all your phone and device settings are correct.

When you try to use the exercise app, what happens?  Please be specific.

[cath1971]

if  i track it with the app IE click on the plus and select track workout it works fine and shows all data,but i i use the inspire HR and track the walk with the device then it will track it but it wont use gps even though gps is set to on on the device and i have my phone with me.Ive no idea why it wont use gps when i track a walk using the device.

[LZeeW]

@cath1971   I don't have my Inspire HR on my account right now, but will try and remember what I saw when using the exercise app.  After swiping to get to the exercise app, then choosing walk, I believe that the device goes through the process of connecting before you start the exercise -- I might be wrong.  The important part is that as the device is connecting to your phone's GPS, there is an animated phone icon that shows dashed lines while trying to connect, connected, or a phone with a slash through it if it did not connect.  The device vibrates when you connect.

What happens when you try to start a walk with the exercise app on the device itself?  Please be specific.

[cath1971 · Accepted solution]

well ive just checked now and........... would you beilieve it its connected,thanks for your replies