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Consistent and persistent bug

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‎02-11-2020 18:59 - edited ‎02-11-2020 19:02

‎02-11-2020 18:59 - edited ‎02-11-2020 19:02

1. My step numbers are always on two lines (see first pic). 

2. Calories in keeps doubling up on the snack entry from MyFitnessPal,  adding more overall calories to my daily intake and making  my graph inaccurate (second pic). 

I'm on Android, Samsung Galaxy 8 with most updated Fitbit version. I believe these are bugs in the program, but can't get anyone to acknowledge this. Suggestions?

Screenshot_20200211-184607_Fitbit.jpg

 

Screenshot_20200211-184625_Fitbit.jpg

 

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‎02-11-2020 19:41

‎02-11-2020 19:41

I have never seen daily step total go to 2 lines on my Android app.  I would suspect some phone setting, maybe font size or type.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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3 REPLIES 3

‎02-11-2020 19:41

‎02-11-2020 19:41

I have never seen daily step total go to 2 lines on my Android app.  I would suspect some phone setting, maybe font size or type.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎02-11-2020 19:50

In response to JohnnyRow

‎02-11-2020 19:50

You were right about the font size. Thank you!!! Now I just need to figure out why the snack entry from MyFitnessPal keeps getting doubled up.

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‎02-11-2020 20:03

In response to CoastalRunner

‎02-11-2020 20:03

I don't track food or use MFP so I'm no help there.

If somebody else doesn't answer soon, it might be worth re-asking that part again in a day or 2 in case people see this and just figure it's all solved (an inherent problem with any multi-part problem post).

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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