05-14-2020
07:00
- last edited on
05-17-2020
17:25
by
RicardoFitbit
05-14-2020
07:00
- last edited on
05-17-2020
17:25
by
RicardoFitbit
My screen started locking on 1 and not scrolling a week or so ago. I've tried restarting it multiple times. This week it started fading quickly after I hit the side button, and now the screen isnt fully showing and looks like the display is dying. Had anyone else had this issue?
Moderator edit: Subject for clarity
05-17-2020 17:25
05-17-2020 17:25
Hi @E.letur, welcome to the Community Forums! Sorry for the delay in responding your post.
I appreciate all the details that were shared in your post and for trying some troubleshooting steps prior to posting, certainly, your Inspire HR isn't working the way it was designed. Let me share with you that our Customer Support team was contacted on your behalf to provide you with further assistance regarding the difficulties you're currently experiencing. That said, please keep an eye on your email inbox because they'll be in touch with you pretty soon.
In the meantime they contact you, let me know if you have any additional questions.