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Unable to attach wristbands

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‎05-14-2020 11:28 - last edited on ‎05-17-2020 17:00 by Fitbit Moderator

‎05-14-2020 11:28 - last edited on ‎05-17-2020 17:00 by Fitbit Moderator

I am not able to insert the little plug into the hole in the wrist band. It is too tight. 

 

Moderator edit: Subject for clarity 

 

 

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‎05-17-2020 17:00

‎05-17-2020 17:00

Hi @MyNonni, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Thanks for bringing this to our attention. I was informed by our Customer Support team that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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