Notifications not coming to Fitbit

[Kayempea913]

I have tried for the life of me everything unsyncing and syncing going into the notifications turning them on and off. My texts were coming through the first day and then after that they stopped. My calls still come through but the texts don’t and they are sent to... help! 

[Odyssey13]

Which phone do you have and is it on the list of compatible devices? click to see

[Kayempea913]

I have an iPhone 10XR the notifications were working perfect the first day and second day I got it last Sunday but it hasn’t worked since

Please excuse typos sent from iPhone

[Odyssey13]

Your phone isn't on the list of compatible devices, but something they can work, but not as reliably. 

Here is something a moderator posted a while back: "Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.

If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features. "