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Data syncing on past days lost.

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When I sync my inspire the days data appears but the previous ones do not. 

Do I have to sync my device everyday?

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4 REPLIES 4

Hi @Camden-Kash No you shouldn't have to sync daily.  Once a week should be enough to get all your stats.  When you sync seveeal days stats, if you tap the < on the left of 'Today' at the top, what comes up?

If you go into the exercise tile (running man), does that show you what activities you have done on previous days?

Try restarting your Inspire several times and see if that helps. Also, what phone are you using? 

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Thanks for this. I did that and it now appears for Ok the missed days.

I am using a 1+ android phone.
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I did as you've said and now the missed data appears. Thank you. 

 

I am using a 1+ android phone. 

I think there may be a delay in showing the data for previous day's. 

 

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There is only one One plus phone on the Supported Devices List   - the 6. I am assuming yours is not this one and the delay is a compatability problem, but I dont really know. I'm glad the data isnt lost anyway.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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