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Device not responding

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‎05-20-2019 05:42

‎05-20-2019 05:42

My Fitbit is 24 hours old. I went swimming today and since then the screen type is very dull and the device does not respond when I turn my wrist and tapping takes a lot of taps to get the screen up. Hope someone can help

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‎05-20-2019 06:40

‎05-20-2019 06:40

Hi @Gerfisk,

 

I would first dry out the Fitbit with white rice to be sure there's no water damage.  Then I would reset it by following the instructions here.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

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‎05-20-2019 06:40

‎05-20-2019 06:40

Hi @Gerfisk,

 

I would first dry out the Fitbit with white rice to be sure there's no water damage.  Then I would reset it by following the instructions here.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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