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Discrepancy between hourly and daily steps count

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‎01-20-2021 05:08 - last edited on ‎01-21-2021 13:24 by Fitbit Moderator

‎01-20-2021 05:08 - last edited on ‎01-21-2021 13:24 by Fitbit Moderator

In my hourly steps yesterday I did 12861 steps. However, my daily total after syncing only show 1171 steps. Today’s steps are showing correctly but yesterday’s are still stuck on 1171.

How to rectify this?

 

Moderator Edit: Clarified subject

 

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‎01-21-2021 13:30

‎01-21-2021 13:30

@boggler75 Welcome to the Fitbit. I moved your post to this board, in an effort to keep the forums organized. 

 

I'd like you to double check that if you're using two Fitbit devices or if MobileTrack is paired to your account, only one device must be used at a time, this to avoid overriding data. Learn more about in this article Can I use more than one Fitbit device with the same account? 

 

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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