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Exercise log incorrect

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Hi all, I go for a daily cycle. Usually about 6-9k. The last two days I have not had more than .68k show up on my app when sync'd.

 

Today on my ride I checked the inspire HR on my wrist every few minutes to make sure it was working and I ended my workout as usual. 

 

Why is the data not transfering from the tracker to the app correctly?? 

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3 REPLIES 3

@Alishamly Are you using the “bike” exercise function on your Inspire? Or are you relying on it to auto recognize the workout?

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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Hi @Heather-S , using the "bike" exercise tab.

 

As per below seems to follow my beginning then drop off. 

 

Screenshot_20200130_132320_com.fitbit.FitbitMobile.png

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@Alishamly It almost seems like your phone is losing connection or searching for a signal.  Have you tried anymore bike rides?  Have any correctly transferred the data?

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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