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Exercise maps not showing on Fitbit app

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‎06-06-2020 15:43 - last edited on ‎06-11-2020 07:53 by Fitbit Moderator

‎06-06-2020 15:43 - last edited on ‎06-11-2020 07:53 by Fitbit Moderator

For the past 2-3 weeks my Inspire HR is not displaying the maps of running routes I have done. I either have a blue screen with nothing on it or a map with a straight line. Strangely, it does seem to contain the underlying data correctly as I have run these routes before. Is there an update needed or coming? Thank you.

 

 

Moderator edit: updated subject for clarity

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‎06-11-2020 07:54 - last edited on ‎05-05-2025 06:58 by Fitbit Moderator

‎06-11-2020 07:54 - last edited on ‎05-05-2025 06:58 by Fitbit Moderator

@ballycastle Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your missing GPS maps on your Fitbit app. Try logging out from the app, restart your phone and log back in. Also make sure you have the app up to date.

Let me know how it goes.

Alvaro | Community Moderator

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