02-06-2020 20:03
02-06-2020 20:03
I have a Versa 2 for myself. Recently we found out that my daughter may have an issue with her heart and we need to monitor her HR. We were looking into FitBit Ace or Ace 2 only to find out they do not have the HR included. So we just purchased my 8 and 9 year old daughters an Inspire. Cut to creating the "Family Account". Nope. This cannot happen unless the kids have one of the Ace Trackers. Super frustrating and very inconvenient. This was evidently not very well thought out by the FitBit team. It was then recommended that I created separate accounts for them, except I had to lie on their ages, because FitBit does not allow minors. While I appreciate that idea and keeping kids safe, why have we not got our poop in a group and added all of the available watches for the family account? So now we have to toggle back and forth between three accounts which is quite ridiculous if I'm being honest. I saw a similar post from last August mentioning that you guys were "working" on this. Can we work a bit harder and just add the option of creating a family account using any FitBit watch? It's honestly so frustrating that you pay for a not so cheap device to have to be so trivial in regards to adding your minor child to your account. Lame guys.
02-06-2020 20:04
02-06-2020 20:04
To be clear we purchased the Inspire HR.