Feedback about Fitbit Inspire 2

[TreenyB]

I've had my Inspire 2 just 4 days.  It was to replace a lost Inspire.  Yesterday it seemed to lock itself for several hours and could not be woken, then suddenly came back (it did continue to sync).

It never lights unless I press the sides. 

I can't see the screen very well, hours are bolder than minutes?  But I can't find anywhere to change the settings!  Any idea before I throw it through a window? I hate it and miss my Inspire with the very poor strap (hence it falling off & going missing) 

Moderator Edit: Clarified subject

[SilviaFitbit]

@TreenyB Welcome to the Fitbit Community. Thanks for the details mentioned. 

I see where your disappointment is coming from. Your feedback about the band is appreciated, we're always striving to improve our services offered. I was able to see that you have a case with our Support team, please continue the communication with them, they'll provide the options available. 

See you around. 

[tammy3917]

I think they are all faulty. I would say return it while you can. 

Mine is one big pain. Does not accurately track my distance? 

What good is that? It's the only reason I have it. 

[TreenyB]

I think the Inspire 2, may all have a problem.   Mine has locked a couple of times now, which can't be rectified if you are away from home without your charger.  

[Michael-2592]

Hi Sylvia And I apologize if I’m asking you a question in the wrong spot. Is it OK to have the Fitbit calorie adjustment as well as calories you burn during exercise and you manually add ? Or is that double dipping? 
Would appreciate your thoughts!

[tammy3917]

I had 3 replacements. Went to Apple Watch. So much better.

Sent from my iPhone