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Fit Bit Inspire screen stuck

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‎12-30-2019 07:13

‎12-30-2019 07:13

Pushing the button does nothing, screen doesn't move, can't reset it. It's just stuck!  How to unstick or do I just trash it? It's tracking steps and sleep and syncs to the app just fine, I think it's charging right now.  HELP!

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‎12-31-2019 07:22

‎12-31-2019 07:22

@RedHedd Welcome! Thanks for being part of our Community! 

 

Let me help you with your Inspire not working and thank you for troubleshooting this issue. Since the issue persist I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-02-2020 10:22

‎01-02-2020 10:22

I was finally able to restart it and it seems to be working "normally" now; i.e., over tracking steps, sloppy sleep tracking, occasionally refusing to sync up, etc.

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