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FitBit app

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‎08-24-2020 19:19

‎08-24-2020 19:19

Hello! I got a fit bit a month ago and I love it but today it was giving me an issue with tracking my water intake and exercise. When I tapped the “+” on the section nothing happened and it didn’t take me to my water log or exercise log. I have already restarted my phone and closed the app multiple times. I don’t know why it’s not working 

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‎08-25-2020 04:15

‎08-25-2020 04:15

Hi, @briannaboothe , sometimes if the app gets corrupted you need to re-download it.  This will not cause any loss of data, but do be sure that you know the email address and password you used when you created your account.

 

I hope this helps!  Welcome to the forums.

Sense, Charge 5, Inspire 2; iOS and Android

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