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Fitbit Inpire Problems

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‎12-28-2021 00:13

‎12-28-2021 00:13

Hi, my Daughters both have Fitbit Inspires which were brought in 2020 and both have issues.

 

1 - won't turn on or reset when charged according to instructions. (purchased 07/08/2020) hasn't been working for ages.

2 - the plastic is broken on the watch where the band connects. (purchased 15/10/2020) first worn Christmas day 2020.

 

Is there anything that can be done. I hear that there is a 2 year warranty?

 

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‎12-28-2021 00:29

‎12-28-2021 00:29

The standard warranty is 1 year but it's 2 years in Europe. If you are then claims can be made via contact.fitbit.com 

 

The full warranty terms can be found via the link at the bottom of this page but note that the warranty excludes accidental damage so be prepared re the broken connection

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