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Inspire 2 stopped working

‎05-12-2024 12:03 - last edited on ‎05-13-2024 09:00 by Fitbit Moderator

‎05-12-2024 12:03 - last edited on ‎05-13-2024 09:00 by Fitbit Moderator

My Fitbit inspire is 5 months old and has just completely stopped working all together yesterday afternoon, no pulse when you hold the sides & not charging, is it still under warranty 

Moderator Edit: Clarified subject

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‎05-13-2024 09:10

‎05-13-2024 09:10

Hi there, @Livboo18. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Inspire 2 stopped working properly. I understand where your concern is coming from. We're here to help you!

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


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