Fitbit Inspire 2 won’t sync

[mcchin]

Ever since I updated my Fitbit Inspire 2 to the latest version (20001.124.84) it has had some issues. The first one being it would simply freeze often until I pressed the button a bunch of times but it's not that big of a deal. The real problem is sometimes it would stop syncing halfway and wouldn't finish the sync until removed it from my account and added it again. I have tried the following things before.

-Unpairing it in the Bluetooth settings and pairing it back

-Restarting both the Fitbit and iPhone 13 mini

-Reinstalling the Fitbit app

-Trying to Sync it with my Galaxy a03s

-and finally removing the inspire 2 from my account and losing all the unsynced data 😞

Now it happened again, It gets stuck halfway and won't sync my inspire 2. I don't want to remove it from my account again and I've tried the steps above again. 

[ManuFitbit]

Welcome back to the community @mcchin.

Thank you for sharing the details about this situation with your Inspire 2 and for trying to fix it on your own.

Please, make sure that  you already tried all the steps listed here to resolve syncing problems, and make sure to check the compatibility requirements listed here and to keep the Fitbit app updated to the latest version available. 

[mcchin]

I have tried all of those things and it hasn’t helped, this time I was able to fix it by waiting a very long time (24H+) to sync on my galaxy a03s and it synced.

[ManuFitbit]

@mcchin welcome back to the community. Thank you for sharing the information and the feedback, I appreciate it.

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.