Fitbit Inspire HR completely stopped working

[amandaxol1]

I've had my Fitbit Inspire HR for a little over a year, and I've never had any issues with it other than occasional synching issues until this past month. I went swimming in about 5 ft deep pool and noticed the next day that my heart rate was not being recorded, but it began working again after a few days. Then about a week later the HR monitor stopped working again and so did the screen until about another week passed and now the watch won't turn on at all. I'm hoping there is a way to bring in the watch to get fixed, as I know it is supposed to be water resistant and that's the only thing I could think of that has affected it.

[NellyG]

Hi @amandaxol1 Try restarting it several times even if you are not getting any feedback. If that doesnt revive it, it has probavly died, amd you will need to contact Customer Support and hope theh can help. I doubt it is related to water damage as that is usually much more sudden and your slow onset of problems.

Restart your tracker  

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