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Fitbit Inspire HR screen jumping

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‎12-29-2019 14:41

‎12-29-2019 14:41

Hi. I've just recieved a Fitbit Inspire HR today and just a few hours of wearing it the screen has started to jump through all the options and wont turn off. It's very frustrating to know something brand new out the box has a fault. Any advice on what I can do to fix it? Or is it a case of sending it back for a refund/replacement?

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‎12-29-2019 20:11

‎12-29-2019 20:11

Hi @Sophie1515 It is so annoying when that happens! Try restarting the Inspire several times and see if that settles it down. If it doesnt fix it then return it to the store you bought it from or contact Support.

Restart your tracker  

Contact Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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