Fitbit Inspire Notifications and All Day Sync Not Working

[eflurry]

I have an iPhone X.  After the last update, I am no longer getting my texts or phone call alerts.  I have everything set right in my phone.  When I open my fitbit app, I try to check the all day sync and notifications, and it says that my phone has to be paired.  Bluetooth is connected to the Inspire.

[AlvaroFitbit · Accepted solution]

@eflurry A warm welcome to our Community!

Let me help you with your notifications and syncing issues on your Inspire HR. Lets try refreshing the link between your phone and your tracker by doing the following:

• Go to your phone's bluetooth settings and remove all devices listed there.
• Restart your phone and restart your device. 
• Check that no battery saving app/feature on your phone is affecting your Fitbit app.
• Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
• You can find troubleshooting instructions here.

Let me know how it goes.

[eflurry]

Thank you so much!  That fixed it!

[AlvaroFitbit]

@eflurry thank you for the update and sorry for the delay in mine. 

I am really happy to hear that your issue was resolved and thank you for confirming this as it may help other members in the same situation.

I'll be around.