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Fitbit Inspire does not reset itself every day

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‎04-14-2021 12:25 - last edited on ‎04-20-2021 06:35 by Moderator Alum

‎04-14-2021 12:25 - last edited on ‎04-20-2021 06:35 by Moderator Alum

Hi, my Fitbit Inspire does not reset itself every day. The time and date etc is correct every day but my steps and other recordings do not start with zero each day when i put it on in the morning? Can anyone help with this please

 

 


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‎04-20-2021 06:34 - last edited on ‎07-25-2023 12:05 by Fitbit Moderator

‎04-20-2021 06:34 - last edited on ‎07-25-2023 12:05 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums, @brack11. 

Thank you for sharing that you've been having trouble with your Inspire device. 

I noticed some users experienced this same inconvenience a while back, could you please confirm if you already tried the restart procedure as described in this article? Then check if you continue to have the same problem. 

In addition, you can also try to set up your Fitbit as a new device. 

Davide | Italian and English Community Moderator, Fitbit


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‎04-20-2021 06:34 - last edited on ‎07-25-2023 12:05 by Fitbit Moderator

‎04-20-2021 06:34 - last edited on ‎07-25-2023 12:05 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums, @brack11. 

Thank you for sharing that you've been having trouble with your Inspire device. 

I noticed some users experienced this same inconvenience a while back, could you please confirm if you already tried the restart procedure as described in this article? Then check if you continue to have the same problem. 

In addition, you can also try to set up your Fitbit as a new device. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
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