Fitbit Inspire fails to sync

[JHP47]

 New inspire continually fails to sync with the app. Very frustrating. Not going to bother anymore.

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @JHP47.

I am sorry to hear your Fitbit Inspire continually fails to sync with the app. I totally understand how you are feeling and I am here to help. I recommend following our helpful tips in this help article: Why won't my Fitbit device sync?

Let me know how it goes, I'll be around. 

[SuffolkLass]

I have been trying for 2 days now to get my new inspire hr to sync too. My first fitbit was an Altra hr. That synced OK but having no luck with the inspire hr. My phone is a huawei p smart 2019. Not listed as one not compatible

[LiliyaFitbit]

Welcome to the Fitbit Community, @SuffolkLass.

Thank you for joining the thread and sharing that you're experiencing the same issue with your new Inspire HR. I appreciate the additional details and I am here to help. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you.

I'll be around if you have any questions.