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Fitbit Inspire not getting notifications

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‎10-20-2019 04:54 - last edited on ‎10-21-2019 08:42 by Fitbit Moderator

‎10-20-2019 04:54 - last edited on ‎10-21-2019 08:42 by Fitbit Moderator

I have set it up but somehow its not receiving notifications .....Help?

 

 

Moderator edit: updated subject for clarity

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‎10-21-2019 08:44

‎10-21-2019 08:44

@Ameliaroot It's great to see that you've visited the Fitbit Community!

 

Let me help you with your Inspire not getting notifications. Which phone are you using? Is it compatible? You can try the following:

 

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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