Fitbit Inspire syncing issues

[JennPG]

Early this evening Inspire stopping syncing. Rebooted Samsung S9, deleted and reinstalled fitbit app, restarted device and phone. Still shows wrong time, and steps on watch, but has been tracking on app. No idea what to do next. Help!

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @JennPG, welcome to our Fitbit Community. Regarding the syncing issue that your Fitbit Inspire has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. After this, monitor your Fitbit Inspire during the next 24 hours and see if it syncs properly.

Keep me posted on the outcome.

[JennPG]

I ended up doing everything above, then unpaired the device and repaired and it synced up. Thanks for the link I tried all that lol weird fluke I guess! 

[JuanJoFitbit]

Hi @JennPG, thank you for trying the steps previously shared.I'm glad to hear that your Fitbit Inspire synced up. Thank you for posting the update here.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀