help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Inspire will not sync with Strava

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-03-2021 15:32

‎03-03-2021 15:32

I have been through the instructions on the fitbit help site, the strava website and various other sources and my fitbit will not sync and update strava.  Does anyone have any ideas?

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎03-04-2021 03:14

‎03-04-2021 03:14

@Kaifer Thanks for being part of our Community! 

 

Let me help you with this and thank you for troubleshooting this issue. Since the issue persists I suggest you reach out to Strava support to see the status of the link and have updates about this.

 

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎03-04-2021 12:38

‎03-04-2021 12:38

I'm having the same problem, thought it was just a one off yesterday but its happened today too.

 

Best Answer

‎03-10-2021 11:42

In response to Gem_35

‎03-10-2021 11:42

@Gem_35 It's nice to have you on board!

 

You don't mention any troubleshoots so I suggest you remove the link between your apps here. After this relink them following the official instructions from Strava here.

 

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes