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Fitbit Inspire will not sync with Strava

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‎03-03-2021 15:32

‎03-03-2021 15:32

I have been through the instructions on the fitbit help site, the strava website and various other sources and my fitbit will not sync and update strava.  Does anyone have any ideas?

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‎03-04-2021 03:14 - last edited on ‎11-04-2025 09:58 by Fitbit Moderator

‎03-04-2021 03:14 - last edited on ‎11-04-2025 09:58 by Fitbit Moderator

@Kaifer Thanks for being part of our Community! 

Let me help you with this and thank you for troubleshooting this issue. Since the issue persists I suggest you reach out to Strava support to see the status of the link and have updates about this.

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎03-04-2021 12:38

‎03-04-2021 12:38

I'm having the same problem, thought it was just a one off yesterday but its happened today too.

 

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‎03-10-2021 11:42 - last edited on ‎11-04-2025 09:09 by Fitbit Moderator

In response to Gem_35

‎03-10-2021 11:42 - last edited on ‎11-04-2025 09:09 by Fitbit Moderator

@Gem_35 It's nice to have you on board!

You don't mention any troubleshoots so I suggest you remove the link between your apps here. After this relink them following the official instructions from Strava here.

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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