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Fitbit not starting . Not charging

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‎07-05-2019 23:28

‎07-05-2019 23:28

Tried all the ways from help section to charge my fitbit.. its not charging .its its hardly 2months old . 

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5 REPLIES 5

‎07-06-2019 00:55

‎07-06-2019 00:55

Hi @ReshuJha  Have you tried THIS link on charging problems? If nothing there helps please co,e back here.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-06-2019 19:35

In response to NellyG

‎07-06-2019 19:35

Yes i tried everything mentioned . Its not working.. i restarted it . Only tht could b done . After tht the screen went blank . Neither is it connecting to app . Nor anything comes on screen of my fitbit inspire HR.. its not getting switched on..

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‎07-06-2019 20:10

In response to NellyG

‎07-06-2019 20:10

Thanks for reportimg back. I have flagged a moderator to come and help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-07-2019 06:16

In response to NellyG

‎07-07-2019 06:16

@NellyG  how will the moderator help me?? How will he contact me??. 

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‎07-07-2019 11:33

In response to ReshuJha

‎07-07-2019 11:33

Nice to see you on the Fitbit Forums @ReshuJha. Thanks for trying those steps and confirming this is not working. Thanks for jumping in @NellyG.

 

Since those steps didn't solve the issues with the battery of your Inspire, I've requested to our Support team to create a case on your behalf. You should soon receive an email from Customer Support at the email you used to register with the Community forums.

 

I'll around in case that you need anything else! 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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