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frozen

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‎07-07-2019 06:48

‎07-07-2019 06:48

my screen is frozen on finish I charged it and put back on and that's all I get

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‎07-07-2019 11:20

‎07-07-2019 11:20

@Beje   Fitbit recommends a restart if your tracker is frozen like you describe.  Attach your Inspire HR to its charging cable in a computer USB port or certified wall charger.  Press and hold the button for 5 seconds.  A smiley face says that your tracker has rebooted. 

 

A restart does not lose data.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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