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Fitbit won't sync after being dead for a period of time.

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My Fitbit had recently died for a few days, and now it won't sync to the app on my phone. I have restarted my phone, uninstalled and reinstalled the app, and have turned my Bluetooth off and then back on. None of it is working. (And if it helps any, my phone is a Motorola). Any suggestions for what I need to do?

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Thanks. Restarting the Bluetooth and phone while the Fitbit was on the charger worked. Thank you again.👻

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@SwimKid Welcome to the Fitbit Community! I hope you're doing well! Sorry for the delay in my reply.

Let me help you with your Inspire HR not syncing and thank you for troubleshooting this issue. You can try the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device
  • Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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Best Answer

Thanks. Restarting the Bluetooth and phone while the Fitbit was on the charger worked. Thank you again.👻

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