HR does not sync water and sleep data

[Stuat]

My Fitbit Charge HR , does note syn the sleep, water consumption and weight data. i have tried many times. about 1 in 20 times it syncs .

how do i fix this

[YojanaFitbit]

How are you doing @Stuat? Thanks for joining this family, hope you like what find here! Thanks for all the steps that you've tried to sync your sleep, water and weight data.

All of our wrist-based devices automatically detect your sleep, meaning you just need to wear your tracker or watch to bed. Auto-detection is based on your movement. When you haven’t moved for about an hour, your device assumes that you’re asleep.

Additional data such as the length of time your movements are indicative of sleep behavior (such as rolling over) help confirm that you’re asleep. Morning movement tells your tracker that you’re awake. If you’re not moving but not asleep for long periods of time it’s possible for your device to falsely record sleep, in which case you can delete the sleep log from your history.

If you're still not getting your sleep information on the Fitbit App, please confirm that your Inspire has synced with your mobile or syncing device. You can also restart your Fitbit and check the sensitivity of your Fitbit.

Your device's setting can record your sleep in either "sensitive" mode for extremely detailed sleep reporting or "normal" mode for a more basic idea of your sleep patterns. Note that if you use a Fitbit device with heart-rate tracking to detect your sleep stages, this setting doesn't apply.

• The normal setting counts significant movements as being awake (such as rolling over) and is appropriate for most users.
• The sensitive setting will cause your device to record nearly all movements as time spent restless or awake. This setting may be helpful for users who wake up feeling tired even though their sleep history shows sufficient rest.

If you use the Fitbit app for Android you must change your sleep sensitivity setting on fitbit.com.

Some users have reported better sleep tracking when using the option "on clip" instead of "on wrist", you can find the instructions on how to do so in the manual page 12 and 18.

You can also check the suggested steps to see water and weight data on the Today feature here. Give it a try and let me know if this worked for you.

Keep me posted.

[Stuat]

my issue is no the app, the data is on my phone no problem. but when i look at my fitbit HR on my wrist the sleep icon is not lit up and and the water consumption and weight does not update. Even though i enter the data on the App. Everything else Syncs ok. 

I restarted the Fitbit and it worked properly for only one sync then back to the above. 

please help thanks 

[NDC]

I am experiencing the same problem. It was working fine, but has stopped working in the last two weeks. I have signed out of the app and restarted my Fitbit but the problem persists

[Jacqualyn]

Ive tried everything my fitbit inspire hr stopped logging my water and sleep in take but only on the fitbit watch its self counts it in the phone