How do I make Inspire 2 brighter?

[ishwara]

The display on Inspire was too dull, couldn't read it, and sent it back.

Got the new Inspire 2, and the brightness was better. Charged it for the second time, and the brightness went to super dull.

Help. 

How do I adjust it to BRIGHTER?

Thank you!

[SilviaFitbit]

@ishwara A warm welcome to the Fitbit Community. Thank you for getting in touch about this. 

I appreciate that you mentioned you received a new Inspire 2, if the screen is dim please check that the following settings are turned off: 

- Dim Screen 
- Sleep mode

These will be easily accessed in the Quick Settings, just press and hold the buttons on Inspire 2 and choose those. They shouldn't be illuminated to indicate that they aren't activated. 

Let me know how it goes. 

[{Cupcake}]

I'm having the same issue, the brightness isn't enough in the outside world. Both dim screen and sleep mode are off and no change. Is there anything else that can be done?

[Martha-R]

Screen wake comes up and it is almost not visible. What can I do to make it brighter. I can't tell what time it is when I am outside.

[SilviaFitbit]

@{Cupcake} @Martha-R Welcome to the Fitbit Community. 

Thanks for the settings checked. Since you've checked that Dim screen and Sleep mode are off, and your display isn't visible outside, please get in touch with our Support team, they'll be happy to help. 

Hope this helps. 

[ljgray]

Having the same problem.  Can't even see the display.

[jackiep220]

I also have this issue, I bought another kind but its not water proof,

So I'm doing a little digging to see if it can be fixed

JP

[JumblyOne]

Try a different clockface - beware: many of the options show the minutes dimmer than the hour.  However, no option is really bright enough.

[SunsetRunner]

@ishwara @jackiep220 @ljgray 

There are some clock faces that might help the brightness, but in general it can't really be fixed.

Clock faces that might make it easier to see the display are Shifted, Just Time, and Glam.

Hope this helps. I have the same issue.

Sorry for replying to you @JumblyOne 

[SW737]

I also have the brightness issue! I have checked all the settings and the dim is set to off and am unable to see the minutes while outside. I have also been unable to see a way to change my clock face with this fitbit. I had a Blaze from forever ago and it was wonderful but this Inspire two seems to be a giant pain. Someone help us fix this!!!

[JumblyOne]

I find that TRON is working for me as the digits are thicker

[SW737]

TRON? What is tron and how do I change the display numbers?

[JumblyOne]

To change clock display :- On the app, go to your Account (from your profile picture), go to Inspire 2, view Gallery which should show the current clockface, choose different from Clocks.

[CraigORiley]

Checked to see these 2 items were turned off. They both were off and still the display is dim and not readable outside. What can I do to get it brighter.

[mfmellow]

Exactly the same issue as mine, the brightness isn't enough in the outside. Both dim screen and sleep mode are off and no change. I love my Fitbit BUT it’s useless outdoors as I can’t even see what’s written on the screen. It’s irritating to be honest.