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Incorrect steps showing up

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‎08-21-2020 14:40

‎08-21-2020 14:40

My Fitbit Inspire has not had any issues before today. I gained 8.5k steps from a bike ride this afternoon, but my device and dashboard only show half of this amount. I tracked my exercise and everything, and even shared it to a group correctly. I just don’t know why I’m not seeing my total steps for today on the dashboard and device. Thank you. 

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‎08-21-2020 14:51

‎08-21-2020 14:51

I’ve also restarted the device multiple times, and refreshing my dash has not worked. ***

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