help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 2 Not Syncing - USB?

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-25-2022 20:12 - last edited on ‎12-18-2022 20:58 by Fitbit Moderator

‎11-25-2022 20:12 - last edited on ‎12-18-2022 20:58 by Fitbit Moderator

I've had my FitBit almost one year. About two weeks ago it just stopped syncing. I've tried all of the troubleshooting options and nothing has worked. Any suggestions? Is USB possible? It's not even a year old and I'm not spending $100 every year to replace it. Thanks!

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎11-28-2022 12:45

In response to Whippet79

‎11-28-2022 12:45

I don't. I have a Samsung on Android 12. But it did end up being the tracker. Bought a new one and that works fine.

View best answer in original post

Best Answer
0 Votes
5 REPLIES 5

‎11-25-2022 20:46

‎11-25-2022 20:46

Reboot phone and restart tracker.

Not likely a tracker issue.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎11-26-2022 10:28

In response to JohnnyRow

‎11-26-2022 10:28

I've done both multiple times. Still nothing.

Best Answer
0 Votes

‎11-27-2022 19:41

‎11-27-2022 19:41

Update - I broke down and bought a new one. It was 100% a broken FitBit because the new o e works fine. I will not do that again, so hopefully this one lasts.

Best Answer
0 Votes

‎11-28-2022 08:21

In response to Chills727

‎11-28-2022 08:21

I don't suppose you have a Pixel phone on Android 13?

Best Answer
0 Votes

‎11-28-2022 12:45

In response to Whippet79

‎11-28-2022 12:45

I don't. I have a Samsung on Android 12. But it did end up being the tracker. Bought a new one and that works fine.

Best Answer
0 Votes