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Inspire 2 is unresponsive

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‎03-13-2023 08:14 - last edited on ‎03-14-2023 06:27 by Fitbit Moderator

‎03-13-2023 08:14 - last edited on ‎03-14-2023 06:27 by Fitbit Moderator

Out of no where my Fitbit inspire 2 went black and is unresponsive. Will not reset, vibrate, or charge. Screen just remains black. It’s only a couple years old. 

 

 

Moderator Edit: Clarified subject

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‎03-14-2023 06:29 - edited ‎06-03-2023 11:24

‎03-14-2023 06:29 - edited ‎06-03-2023 11:24

Hi there, @LauralLS. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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